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Product-Line Performance Evaluation Systems for Financial Depositories

Autor Kenneth J. Thygerson
en Limba Engleză Hardback – 22 apr 1997
The test of any performance system is how well it affects behavior. The systems described herein have a profound impact on the behavior of managers throughout financial depositories in areas such as origination, servicing and brokerage product-line operating units, deposit-gathering branches, portfolio managers, and origination sales offices. Also included is a system to evaluate local marketing and promotion campaigns. The theory behind the systems is explained along with a description of how they are developed and implemented.
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Specificații

ISBN-13: 9781567201048
ISBN-10: 1567201040
Pagini: 168
Dimensiuni: 156 x 235 x 11 mm
Greutate: 0.43 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Cuprins

The Changing Competitive Environment Facing Depositories
Why New Product-Line Performance Measures Are Needed
Unbundling the Functions of Financial Depositories
The Basics of Product-Line Performance Measurement
Traditional Measures of Depository Performance: Strengths and Weaknesses
Noninterest Income Sources (Origination, Servicing, and Brokerage Revenue)
Product-Line Performance Appraisal Systems
Measuring Retail Depository Branch Performance
Measuring Performance of Loan Origination Offices
Managing the Performance Measure Implementation Process
Measuring Performance of Local Promotion and Advertising Programs
Cost Cutting with Product-Line Systems
Selected Bibliography