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Procedures & Theory for Administrative Professionals de Karin Stulz

Procedures & Theory for Administrative Professionals

Autor Karin Stulz, Kellie Shumack, Patsy Fulton-Calkins
en Limba Engleză Hardback – 2012
Emphasises on critical thinking, creative problem solving, and professional development preparing students for challenges they may face in global market place. This title offers coverage of key topics ranging from various technologies, the changing workplace, leadership, and personal finance.
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Specificații

ISBN-13: 9781111575861
ISBN-10: 111157586X
Pagini: 480
Ilustrații: colour illustrations, figures
Dimensiuni: 206 x 254 x 23 mm
Greutate: 1.11 kg
Ediția:7th edition
Editura: CENGAGE LEARNING

Recenzii

Part I: THE DYNAMIC WORKPLACE. 1. The Workplace - Constantly Changing. 2. Your Professional Image. 3. Workplace Teams. Part II: WORKFORCE BEHAVIORS. 4. Self-Management. 5. Ethical Theories and Behaviors. 6. Leadership. 7. Customer Service. Part III: COMMUNICATION ESSENTIALS. 8. Written Communication. 9. Verbal Communication and Presentations. 10. Global Communication - Technology and Etiquette. Part IV: RECORDS AND FINANCIAL MANAGEMENT. 11. Records Management. 12. Managing Electronic Records. 13. Personal Finance and Investment Strategies. Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH. 14. Event Planning. 15. Travel Arrangements. 16. Workplace Mail and Copying. 17. Job Search and Advancement.