Organization Development: The Process of Leading Organizational Change
Autor Dr. Donald L. Andersonen Limba Engleză Paperback – 22 mar 2009
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Specificații
ISBN-13: 9781412950794
ISBN-10: 1412950791
Pagini: 384
Dimensiuni: 178 x 254 mm
Greutate: 0.66 kg
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1412950791
Pagini: 384
Dimensiuni: 178 x 254 mm
Greutate: 0.66 kg
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Recenzii
"Organization Development: The Process of Leading Organizational Change provides instructors and students with a comprehensive text covering the history, major influences, processes, steps and ethical and professional considerations associated with leading organizational change. The book is tightly written, interesting and accessible for students in upper division undergraduate or graduate level courses. I highly recommend the book to anyone who is teaching a course on organizational behavior or leading change in public or private organizations."
"Anderson's text is a succinct and substantial introduction to an important field for both OD and HR professionals and for anyone interested in helping organizations thrive. It builds on a logical, informative discussion of the unfolding of what we now call OD, from T-Group spontaneity to OE statistical rigor. It considers both the values underlying the practice and the processes that make it effective. It's an ideal first text for the student of OD! And reasonably priced--if any textbooks are these days."
"Anderson's text is a succinct and substantial introduction to an important field for both OD and HR professionals and for anyone interested in helping organizations thrive. It builds on a logical, informative discussion of the unfolding of what we now call OD, from T-Group spontaneity to OE statistical rigor. It considers both the values underlying the practice and the processes that make it effective. It's an ideal first text for the student of OD! And reasonably priced--if any textbooks are these days."
Cuprins
Chapter 1: What is Organization Development?
Introduction
Organization Development Defined
Change is a Constant Pressure
What Organization Development Looks Like
What Organization Development is Not
Who This Book is For
Overview of the Book
Analyzing Case Studies
Summary
Chapter 2: History Of Organization Development
Introduction
Laboratory Training and T-Groups
Action Research and Survey Feedback
Management Practices
Quality and Employee Involvement
Organizational Culture
Change Management, Strategic Change, and Reengineering
Organizational Learning
Organizational Effectiveness and Employee Engagement
Summary
For Further Reading
Chapter 3: Core Values and Ethics of Organization Development
Introduction
Defining Values
Why are Values Important to the Organization Development Practitioner?
Core Values of Organization Development
Changes to Organization Development Values Over Time and the Values Debate
Challenges to Holding Organization Development Values
Statement of Organization Development Ethics
Summary
Appendix
Case Study 1: Analyzing Opportunities for Organization Development Work at Northern County Legal Services
Chapter 4: Foundations of Organizational Change
Introduction
Levels and Characteristics of Organizational Change
Models of Organizational Change: Systems Theory and Social Construction Approaches
Organizations as Systems
Models of Organizational Change Consistent With a Systems Theory Approach
Organizations As Socially Constructed
Summary
For Further Reading
Chapter 5: The Organization Development Practitioner and the Consulting Process
Introduction
The Consulting Relationship and Types of Consulting
The Organization Development Consulting Model
Organization Development Practitioners: Who Are They, and Where Do They Work?
The Organization Development Consulting Profession
The Organization Development Consulting Process & Action Research
Summary
For Further Reading
Chapter 6: Entry and Contracting
Introduction
Entry
Contracting
Summary
For Further Reading
Chapter 7: Data Gathering
Introduction
The Importance of Data Gathering
Presenting Problems and Underlying Problems
Data Gathering Process
Data Gathering Methods
Creating a Data Gathering Strategy and Proposing an Approach
Ethical Issues With Data Gathering
Summary
For Further Reading
Case Study 2: Proposing a Data Gathering Strategy At Aerotech, Inc.
Chapter 8: Diagnosis and Feedback
Introduction
Diagnosis: Discovery, Assessment, Analysis, and Interpretation
Finding Patterns by Analyzing Data
Selecting And Prioritizing Themes
Feedback
Recognizing Resistance
Ethical Issues With Diagnosis and Giving Feedback
Summary
For Further Reading
Case Study 3: Sorting Through The Data From Logan Elementary School
Chapter 9: An Introduction to Interventions
Introduction
Interventions Defined
Why Interventions Fail
Considerations in Selecting The Right Intervention Strategy
Structuring and Planning Interventions For Success
The Change Agent’s Role in the Intervention
Ethical Issues With Interventions
Overview of Intervention Techniques
Summary
For Further Reading
Chapter 10: Individual Interventions
Introduction
Individual Change and Reactions to Change
Individual Instruments and Assessments
Coaching
Mentoring
360 Feedback
Career Planning and Development
Summary
For Further Reading
Case Study 4: Reorganizing Human Resources At ASP Software
Chapter 11: Team Interventions
Introduction
Defining Teams
What Makes a Successful Team
Special Types of Teams
Team Development
Teambuilding Interventions
Intergroup Interventions
Summary
For Further Reading
Case Study 5: Solving Team Challenges at Docsystems Billing, Inc.
Chapter 12: Whole Organization and Multiple Organization Interventions
Introduction
Characteristics of Contemporary Large Scale Interventions
Organizational Culture Assessment and Change
Organization Design and Structure
Directional Interventions
Quality And Productivity Interventions
Mergers & Acquisitions
Transorganization or Interorganization Development
Summary
For Further Reading
Case Study 6: The Future of the Crossroads Center
Chapter 13: Sustaining Change, Evaluating, and Ending an Engagement
Introduction
Sustaining Change After the Intervention
Evaluation
Ending An Engagement: Separation and Exit
Summary
For Further Reading
Chapter 14: The Future Of Organization Development
Introduction
Increasing Complexity of Change
Globalization
Changing Workforce Demographics
Changing Nature of Work
The Current State of Organization Development: Strengths, Weaknesses, and Opportunities
Summary
For Further Reading
References
Index
Introduction
Organization Development Defined
Change is a Constant Pressure
What Organization Development Looks Like
What Organization Development is Not
Who This Book is For
Overview of the Book
Analyzing Case Studies
Summary
Chapter 2: History Of Organization Development
Introduction
Laboratory Training and T-Groups
Action Research and Survey Feedback
Management Practices
Quality and Employee Involvement
Organizational Culture
Change Management, Strategic Change, and Reengineering
Organizational Learning
Organizational Effectiveness and Employee Engagement
Summary
For Further Reading
Chapter 3: Core Values and Ethics of Organization Development
Introduction
Defining Values
Why are Values Important to the Organization Development Practitioner?
Core Values of Organization Development
Changes to Organization Development Values Over Time and the Values Debate
Challenges to Holding Organization Development Values
Statement of Organization Development Ethics
Summary
Appendix
Case Study 1: Analyzing Opportunities for Organization Development Work at Northern County Legal Services
Chapter 4: Foundations of Organizational Change
Introduction
Levels and Characteristics of Organizational Change
Models of Organizational Change: Systems Theory and Social Construction Approaches
Organizations as Systems
Models of Organizational Change Consistent With a Systems Theory Approach
Organizations As Socially Constructed
Summary
For Further Reading
Chapter 5: The Organization Development Practitioner and the Consulting Process
Introduction
The Consulting Relationship and Types of Consulting
The Organization Development Consulting Model
Organization Development Practitioners: Who Are They, and Where Do They Work?
The Organization Development Consulting Profession
The Organization Development Consulting Process & Action Research
Summary
For Further Reading
Chapter 6: Entry and Contracting
Introduction
Entry
Contracting
Summary
For Further Reading
Chapter 7: Data Gathering
Introduction
The Importance of Data Gathering
Presenting Problems and Underlying Problems
Data Gathering Process
Data Gathering Methods
Creating a Data Gathering Strategy and Proposing an Approach
Ethical Issues With Data Gathering
Summary
For Further Reading
Case Study 2: Proposing a Data Gathering Strategy At Aerotech, Inc.
Chapter 8: Diagnosis and Feedback
Introduction
Diagnosis: Discovery, Assessment, Analysis, and Interpretation
Finding Patterns by Analyzing Data
Selecting And Prioritizing Themes
Feedback
Recognizing Resistance
Ethical Issues With Diagnosis and Giving Feedback
Summary
For Further Reading
Case Study 3: Sorting Through The Data From Logan Elementary School
Chapter 9: An Introduction to Interventions
Introduction
Interventions Defined
Why Interventions Fail
Considerations in Selecting The Right Intervention Strategy
Structuring and Planning Interventions For Success
The Change Agent’s Role in the Intervention
Ethical Issues With Interventions
Overview of Intervention Techniques
Summary
For Further Reading
Chapter 10: Individual Interventions
Introduction
Individual Change and Reactions to Change
Individual Instruments and Assessments
Coaching
Mentoring
360 Feedback
Career Planning and Development
Summary
For Further Reading
Case Study 4: Reorganizing Human Resources At ASP Software
Chapter 11: Team Interventions
Introduction
Defining Teams
What Makes a Successful Team
Special Types of Teams
Team Development
Teambuilding Interventions
Intergroup Interventions
Summary
For Further Reading
Case Study 5: Solving Team Challenges at Docsystems Billing, Inc.
Chapter 12: Whole Organization and Multiple Organization Interventions
Introduction
Characteristics of Contemporary Large Scale Interventions
Organizational Culture Assessment and Change
Organization Design and Structure
Directional Interventions
Quality And Productivity Interventions
Mergers & Acquisitions
Transorganization or Interorganization Development
Summary
For Further Reading
Case Study 6: The Future of the Crossroads Center
Chapter 13: Sustaining Change, Evaluating, and Ending an Engagement
Introduction
Sustaining Change After the Intervention
Evaluation
Ending An Engagement: Separation and Exit
Summary
For Further Reading
Chapter 14: The Future Of Organization Development
Introduction
Increasing Complexity of Change
Globalization
Changing Workforce Demographics
Changing Nature of Work
The Current State of Organization Development: Strengths, Weaknesses, and Opportunities
Summary
For Further Reading
References
Index
Descriere
Incorporating discussion of organization development (OD) ethics into each chapter, author Donald L Anderson offers thorough discussions of classic OD techniques, as well as up-to-date interventions at all levels.