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Operations and Supply Chain Management

Autor David Collier, James Evans
en Limba Engleză Paperback – 13 mar 2023
Master the fundamental concepts and applications of operations (OM) and supply chain management (SCM) with OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 3E by award-winning authors Collier/Evans. This edition balances coverage of both manufacturing and service businesses with the latest updates, an additional new SCM chapter and new discussions that highlight the latest changes in OM and SCM. Clear explanations are supported with contemporary examples and new and updated case studies that demonstrate how concepts apply. Discussions highlight new techniques and principles as well as the most recent Excel techniques and digital tools. Solved problems further guide you through key formulas and computations. MindTap online learning platform is available for both manual calculations and the use of Excel spreadsheet templates and models. MindTap's algorithmic homework and interactive learning tools also show you how to apply qualitative and quantitative reasoning to today's OM and SCM concepts.
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Specificații

ISBN-13: 9780357901649
ISBN-10: 0357901649
Pagini: 700
Dimensiuni: 280 x 217 x 33 mm
Greutate: 1.7 kg
Ediția:3 ed
Editura: CENGAGE LEARNING INC

Notă biografică

David Alan Collier was the Eminent Scholar, Alico Chair in Operations Management at the Lutgert College of Business, Florida Gulf Coast University, Fort Myers, Florida. He retired in 2017. Dr. Collier holds a Bachelor of Science of Mechanical Engineering and a Master of Business Administration from the University of Kentucky and Ph.D. in Production and Operations Management from The Ohio State University. Dr. Collier previously taught at the Fuqua School of Business at Duke University, the Colgate Darden Graduate School of Business at the University of Virginia, the Fisher College of Business at The Ohio State University, and at the University of Warwick in England. Dr. Collier received five awards for outstanding journal articles, wrote and published eight invited book chapters, has had seven of his cases reprinted in major marketing and operations management textbooks, has been reprinted in the Harvard Business Review 10 "Must Reads" series, and has over 80 refereed journal publications. He has published in journals such as Management Sciences, Decision Sciences, Journal of Operations Management, Production & Operations Management, International Journal of Operations and Production Management, Business Horizons, Journal of Service Science, Long Range Planning, and International Journal of Service Industry Management. Dr. Collier has over 50,000 reads and 5,000 citations according to ResearchGate. He is the author of six books on service, quality, and operations management: "Service Management: The Automation of Services" (1985), "Service Management: Operating Decisions" (1987), "The Service/Quality Solution: Using Service Management to Gain Competitive Advantage" (1994), "Operations Management: Goods, Services and Value Chains" (2005), "OM6" (2006 to 2017), and "Operations and Supply Chain Management" (2018 to current).