Despite the sophistication of modern off-the-shelf IT packages, most organisations find they don't get the benefits they expected. This practical book presents a proven decision-making process to help IT and business managers select the off-the-shelf software package that best fits the needs of their organisation, whether in the commercial or public sector. Offering a structured approach to managing stakeholders, requirements and candidate IT vendors, this practical 'how-to' guide will help IT and business managers deliver a rigorous, defensible decision within an aggressive timescale. As well as illustrating the techniques, this book includes case studies from business managers who have been through the process. Formats and templates are available by download from the supporting website.---- 'Martin is the guru of robust decision making. The process he describes in this book combines intuition with rigorous, transparent logic. Good choices are easy to explain, sell and defend whilst spurious bias is left with nowhere to hide.' Mike Berners-Lee, Founder, Small World Consulting Ltd -- 'Martin's book builds on his clear, detailed understanding of assessing and selecting off-the-shelf IT and provides a rigorous, practical method to get the solution needed.'David Nickson, Author and Bid Consultant --- 'I've long experience of how newcomers react to the selection method in this book - they like it a lot. I'm very confident that readers will quickly appreciate the benefits and how to apply it to their projects.' Professor David Brown, Lancaster University Management School --