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No More Excuses: The Five Accountabilities for Personal and Organizational Growth de Sam Silverstein

No More Excuses: The Five Accountabilities for Personal and Organizational Growth: No More Excuses Series

Autor Sam Silverstein
en Limba Engleză Paperback – 20 ian 2015 – vârsta ani
Accountability is not a way of doing. Accountability is a way of thinking. Those who achieve greatness know true accountability makes all the difference between success and failure.

Based on extensive interviews with accountable leaders—from Fortune 500 CEOs to Hall of Fame athletes—No More Excuses identifies the five accountabilities of successful people and organizations. These tenets encourage accountability in others and performance at the highest level.

When you willingly accept and embrace the five accountabilities, you encourage accountability in others and empower your teams to achieve at the highest level. The result is an organization focused on its fundamental values and committed, at the individual level, to achieving critical strategic goals.

Whether you are a business owner, a top executive, or a team leader, accountability starts with you and trickles down to everyone else. If you want to build an organization that achieves its goals and beats the competition it is time for No More Excuses.
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Specificații

ISBN-13: 9780768407525
ISBN-10: 0768407524
Pagini: 204
Dimensiuni: 152 x 229 x 16 mm
Greutate: 0.02 kg
Editura: SOUND WISDOM
Colecția Sound Wisdom
Seria No More Excuses Series

Notă biografică

SAM SILVERSTEIN is founder and CEO of The Accountability Institute™ and the creator of the Certified Accountability Advisor™ designation. Sam’s mission is to build a more accountable world. He is the author of several books, including No More Excuses, Non-Negotiable, No Matter What, The Success Model, Making Accountable Decisions, The Lost Commandments, I Am Accountable, and The Theory of Accountability. Sam speaks internationally and works with teams from companies, government agencies, communities, and organizations both big and small to build workplace cultures that inspire and prioritize accountability. His clients include PetSmart, Kraft Foods, Pfizer, the United States Air Force, and United Way. Sam is the past president of the National Speakers Association and has been inducted into the Speakers Hall of Fame.

Cuprins

  • Acknowledgments
  • Introduction—Your Competitive Advantage
    • Learn the Five Accountabilities that give people and organizations the edge.
    • How to Use This Book
    • Get an overview of the ‘‘No More Excuses’’ program—and meet the Accountability Masters who contributed to this book.
  • PART ONE
  • Chapter 1—The $10,000 Question
    • Learn who you are really accountable to.
  • Chapter 2—Beyond the Excuse
    • Find out how expensive excuses really are.
  • PART TWO
  • Chapter 3—The First Accountability: Doing the Right Things
    • You are accountable for understanding and identifying your strategic intent—and the activities that support it.
  • Chapter 4—The Second Accountability: Managing Your Space
    • You are accountable for creating space for new ideas, initiatives, and projects.
  • Chapter 5—The Third Accountability: Managing the Process
    • You are accountable for creatively pursuing your strategic intent, even when you hit an obstacle.
  • Chapter 6—The Fourth Accountability: Establishing the Right Expectations
    • You are accountable for setting expectations that reflect your values, that are properly benchmarked, and that are a bit of a stretch.
  • Chapter 7—The Fifth Accountability: Contributing to Your Relationships
    • You are accountable for giving to the relationships that matter most to you—and for giving to the larger world.
  • Chapter 8—Creating a Culture of Accountability
    • Advice from the Accountability Masters on sustaining an accountable team.
  • Conclusion: The Accountability Movement
    • Join the global alliance of Highly Accountable People.
  • Index

Recenzii

"As a former CEO of Southwest Airlines, I learned that a key leadership principle for success in a challenging market was to make accountability a competitive advantage. In this exciting read, No More Excuses, Sam will show you step-by-step just how to do that. The five accountabilities that Sam shares will be key in making your organization successful." 
—Howard Putnam , Former CEO, Southwest Airlines, and author of The Winds of Turbulence
"At ING DIRECT, we believe that understanding and driving a culture of accountability is a major competitive advantage for our business. Practicing the fundamentals of accountability as set out in this book can help you differentiate your business, drive engagement and retention among your employees, improve interactions with your customers, and drive business results. Sam Silverstein's unique approach to this strategically vital issue is required reading." 
—Peter Aceto, President & CEO, ING DIRECT, Canada
"When I look at the Five Accountabilities, I think these are probably the key drivers that allow people to make and fulfill commitments."  
—George Tamke, Chairman of The Hertz Corporation; Culligan Ltd.; and ServiceMaster
"As a former CEO of Southwest Airlines, I learned that a key leadership principle for success in a challenging market was to make accountability a competitive advantage. In this exciting read, No More Excuses, Sam will show you step-by-step just how to do that. The five accountabilities that Sam shares will be key to making your organization successful"
"When I look at the Five Accountabilities, I think these are probably the key drivers that allow people to make and fulfill commitments."