Negotiation and Dispute Resolution
Autor Beverly Demarr, Suzanne De Janaszen Limba Engleză Paperback – noi 2013
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Specificații
ISBN-13: 9781292039725
ISBN-10: 1292039728
Pagini: 384
Dimensiuni: 215 x 274 x 30 mm
Greutate: 0.93 kg
Ediția:Pearson New International Edition
Editura: Pearson Education
ISBN-10: 1292039728
Pagini: 384
Dimensiuni: 215 x 274 x 30 mm
Greutate: 0.93 kg
Ediția:Pearson New International Edition
Editura: Pearson Education
Cuprins
- PART ONE: FOUNDATIONS OF NEGOTIATION AND DISPUTE RESOLUTION
- 1. Introduction
- 2. The Language of Negotiation
- PART TWO: NEGOTIATION PROCESSES
- 3. Distributive Negotiations
- 4. Integrative Negotiations
- 5. Conflict and Dispute Resolution
- PART THREE: INTERPERSONAL/CONTEXTUAL CHARACTERISTICS
- 6. Understanding Yourself and How that Impacts Negotiation
- 7. Communication in Negotiation
- 8. The Role and Importance of Persuasion in Negotiation
- 9. The Nature of the Relationship in Negotiating and Resolving Disputes
- 10. International Negotiations
- 11. Team and Multi-Party Negotiations
- PART FOUR: NEGOTIATION AND DISPUTE RESOLUTION APPLICATIONS
- 12. Negotiating in the Workplace
- 13. Negotiating the Purchase or Sale of an Automobile
- 14. Real Estate Negotiations: Commercial and Residential
- 15. Negotiating Your Future
- APPENDICES:
- APPENDIX A: Negotiating with Organized Labor
- APPENDIX B: Resumes and Cover Letters