MBA Marketing: MBA Series
Autor Malcolm McDonald, Ailsa Kolsakeren Limba Engleză Paperback – 11 dec 2013
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Specificații
ISBN-13: 9781137300294
ISBN-10: 1137300299
Pagini: 544
Ilustrații: 25 b/w illustrations, 25 b/w tables
Dimensiuni: 154 x 230 x 26 mm
Greutate: 0.79 kg
Ediția:2014
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Seria MBA Series
Locul publicării:London, United Kingdom
ISBN-10: 1137300299
Pagini: 544
Ilustrații: 25 b/w illustrations, 25 b/w tables
Dimensiuni: 154 x 230 x 26 mm
Greutate: 0.79 kg
Ediția:2014
Editura: Bloomsbury Publishing
Colecția Red Globe Press
Seria MBA Series
Locul publicării:London, United Kingdom
Cuprins
PART I: DEFINING THE MARKET, TARGET AUDIENCES AND CUSTOMER VALUE
1. Types of Marketing
2. Consumer Behaviour
3. Organizational Buying Behaviour
4. Market Research
5. Market Segmentation
6. Competitive Analysis
PART II: CREATING THE VALUE PROPOSITION
7. Marketing Planning
8. Defining Marketing Objectives and Strategies
9. Product Portfolio Strategy
10. Strategic Brand Management
11. Pricing Strategy
12. Communications Strategy
13. Key Account Strategy
PART III: DELIVERING VALUE
14. Managing Marketing Relationships
15. Customer Retention Strategy
16. Sales Force Strategy
17. Channel Strategy
18. Distribution Strategy
19. Customer Service Strategy
20. Electronic Marketing
PART IV: MONITORING VALUE
20. Marketing Information and Control
21. Measuring Marketing Effectiveness
PART V: ENHANCING VALUE
22. Organizational Structure and Culture
23. Marketing Ethics.
1. Types of Marketing
2. Consumer Behaviour
3. Organizational Buying Behaviour
4. Market Research
5. Market Segmentation
6. Competitive Analysis
PART II: CREATING THE VALUE PROPOSITION
7. Marketing Planning
8. Defining Marketing Objectives and Strategies
9. Product Portfolio Strategy
10. Strategic Brand Management
11. Pricing Strategy
12. Communications Strategy
13. Key Account Strategy
PART III: DELIVERING VALUE
14. Managing Marketing Relationships
15. Customer Retention Strategy
16. Sales Force Strategy
17. Channel Strategy
18. Distribution Strategy
19. Customer Service Strategy
20. Electronic Marketing
PART IV: MONITORING VALUE
20. Marketing Information and Control
21. Measuring Marketing Effectiveness
PART V: ENHANCING VALUE
22. Organizational Structure and Culture
23. Marketing Ethics.