Managing Organizational Deviance
Editat de Roland Kidwell, Christopher Lee Martinen Limba Engleză Electronic book text – 2 iul 2012
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Specificații
ISBN-13: 9781452266756
ISBN-10: 1452266751
Pagini: 376
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1452266751
Pagini: 376
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Cuprins
CHAPTER
1.
The
Prevalence
(and
Ambiguity)
of
Deviant
Behavior
at
Work:
An
Overview
-
Roland
E.
Kidwell
Jr.,
&
Christopher
L.
Martin
CASE 1.1. Columbia/HCA Health Care
CASE 1.2. The Undercover Operator - Anita Mancuso and Timothy O. Ireland
CHAPTER 2. Why Good Employees Make Unethical Decisions: The Role of Organizational Culture, Reward Systems and Managerial Oversight - Jennifer Dunn and Maurice E. Schweitzer
CASE 2. Sears Automotive
CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace - Linda Klebe Treviño and Michael A. Brown
CASE 3. Bernard Ebbers: Innovative Leader or Reckless Risk Taker
CHAPTER 4. Badmouthing the Company: Bitter Employee or Concerned Corporate Citizen - Robert J. Bies and Thomas M. Tripp
CASE 4. Web Revenge on HealthSouth Corporation
CHAPTER 5. Withholding Effort at Work: Understanding and Preventing Shirking, Job Neglect, Social Loafing and Free Riding - Nathan Bennett and Stefanie E. Naumann
CASE 5. The Low-Quality Loafers
CHAPTER 6. Managing Noncompliance in the Workplace - Danielle E. Warren
CASE 6. Noncompliance at Dow Chemical
CHAPTER 7. The Difficulties of Telling the Truth at Work - Steven L. Grover
CASE 7.1. George O'Leary's Résumé
CASE 7.2. Janet Cooke and the Washington Post
CHAPTER 8: Bullying and Harassment in the Workplace - Gina Vega and Debra R. Comer
CASE 8. Kellie's Dilemma
CHAPTER 9. Discouraging Employee Theft by Managing Social Norms and Promoting Organizational Justice - Edward C. Tomlinson and Jerald Greenberg
CASE 9. The Purloined Password
CHAPTER 10. Managing Organizational Aggression - Mark J. Martinko, Scott C. Douglas, Paul Harvey, and Charles Joseph Mark J. Martinko, Scott C. Douglas, Paul Harvey, and Charles Joseph
CASE 10. Disney or Bust
CHAPTER 11. Addictive Behaviors in the Workplace - Paul Roman
CHAPTER 12. "I Deserve More 'Cause My Name's on the Door": Entitlement, Embededdness and Employee Deviance in the Family Business - Rebecca J. Bennett, Stefan Thau and Jay Scouten
CASE 12. Adelphia Communications and The Rigas Family
CHAPTER 13. Organizational Deviance and Culture: Oversights and Intentions - Linda Thorne and Joanne Jones
CASE 13. The Bob Smith Affair - Skye Susans and Alan J. Fish
CASE 1.1. Columbia/HCA Health Care
CASE 1.2. The Undercover Operator - Anita Mancuso and Timothy O. Ireland
CHAPTER 2. Why Good Employees Make Unethical Decisions: The Role of Organizational Culture, Reward Systems and Managerial Oversight - Jennifer Dunn and Maurice E. Schweitzer
CASE 2. Sears Automotive
CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace CHAPTER 3. The Role of Leaders in Influencing Unethical Behavior in the Workplace - Linda Klebe Treviño and Michael A. Brown
CASE 3. Bernard Ebbers: Innovative Leader or Reckless Risk Taker
CHAPTER 4. Badmouthing the Company: Bitter Employee or Concerned Corporate Citizen - Robert J. Bies and Thomas M. Tripp
CASE 4. Web Revenge on HealthSouth Corporation
CHAPTER 5. Withholding Effort at Work: Understanding and Preventing Shirking, Job Neglect, Social Loafing and Free Riding - Nathan Bennett and Stefanie E. Naumann
CASE 5. The Low-Quality Loafers
CHAPTER 6. Managing Noncompliance in the Workplace - Danielle E. Warren
CASE 6. Noncompliance at Dow Chemical
CHAPTER 7. The Difficulties of Telling the Truth at Work - Steven L. Grover
CASE 7.1. George O'Leary's Résumé
CASE 7.2. Janet Cooke and the Washington Post
CHAPTER 8: Bullying and Harassment in the Workplace - Gina Vega and Debra R. Comer
CASE 8. Kellie's Dilemma
CHAPTER 9. Discouraging Employee Theft by Managing Social Norms and Promoting Organizational Justice - Edward C. Tomlinson and Jerald Greenberg
CASE 9. The Purloined Password
CHAPTER 10. Managing Organizational Aggression - Mark J. Martinko, Scott C. Douglas, Paul Harvey, and Charles Joseph Mark J. Martinko, Scott C. Douglas, Paul Harvey, and Charles Joseph
CASE 10. Disney or Bust
CHAPTER 11. Addictive Behaviors in the Workplace - Paul Roman
CHAPTER 12. "I Deserve More 'Cause My Name's on the Door": Entitlement, Embededdness and Employee Deviance in the Family Business - Rebecca J. Bennett, Stefan Thau and Jay Scouten
CASE 12. Adelphia Communications and The Rigas Family
CHAPTER 13. Organizational Deviance and Culture: Oversights and Intentions - Linda Thorne and Joanne Jones
CASE 13. The Bob Smith Affair - Skye Susans and Alan J. Fish
Descriere
The
success
of
an
organization
may
be
dependent
on
limiting
the
potential
for
deviant
behavior,
and
if
necessary,
reacting
to
deviant
behavior
in
a
positive
way.
Focusing
on
the
successful
management
of
deviant
behavior
in
the
workplace
and
the
role
of
the
organization
in
creating
conditions
for
this
behavior
is
a
crucial
topic
of
study
for
those
interested
in
Organizational
Behavior
and
Human
Resource
Management. Managing
Organizational
Deviancegoes
beyond
questions
of
control
to
also
consider
ethical
dimensions
of
conduct.
As
a
result,
it
teaches
students
who
will
go
on
to
inhabit
organizations
to
become
familiar
with
the
ethical
implications
of
deviant
and
dysfunctional
behavior
in
addition
to
managing
this
behavior
in
an
effective
way.