The 11th edition of this STC award-winning book explains how to organize, build, and publish online help, policies and procedures, knowledge bases, user guides and more using the industry benchmark for single source publishing: MadCap Flare. Flare expert Scott DeLoach shares detailed information about how to import content from RoboHelp, Word, FrameMaker, HTML, and DITA documents and how to use all of Flare's features. Each section also includes sample questions to help you prepare for the Flare certification test.