This workbook, Love, Laughter, & Mayhem In Eldercare Facilities: The Master Key For Dementia Training, is your one-stop-shopping guide for giving your staff the crucial training required to be the most effective and knowledgeable caregivers to residents with dementia. What other staff training offers insights into a caregiver's work ethic, or how to turn those demanding family members into friends? This training workbook is truly the "Master Key" for dementia education you've been searching for.