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Knowledge Management in Organizations: A critical introduction

Autor Donald Hislop, Rachelle Bosua, Remko Helms
en Limba Engleză Paperback – 29 mar 2018
Knowledge Management in Organizations is the most comprehensive and critical textbook on the subject. Encompassing a number of perspectives - including organizational behaviour, HRM, systems, and sociocultural factors - the text introduces the concept of knowledge before examining how it can be effectively managed within the organizations in which we work. The international author team ensure the broad theoretical coverage is brought to life with practical illustrations and case studies exploring topics such as knowledge sharing via social media, knowledge transfer in different cultural contexts, and the interaction of leadership, culture, and knowledge management in Australian SMEs. Examples are diverse, international, and highly relevant to each chapter, showcasing the significance of knowledge management in all types of organizational settings.'Time to Reflect' boxes, review and discussion questions, and a question or activity to accompany every illustration and case study ensure students are challenged to engage with the subject critically and reflectively. Despite the critical approach and depth of coverage, the text remains accessible through its widely praised writing style, coherent structure, in-chapter definition boxes, and manageable size. This book is accompanied by a selection of online resources:For students:Extra online casesWeb links to additional resources and relevant websitesExtension questionsFor lecturers:Suggested exam questions Suggested essay/coursework questionsSuggestions for classroom activities Figures and tables from the book
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Specificații

ISBN-13: 9780198724018
ISBN-10: 0198724012
Pagini: 344
Dimensiuni: 190 x 246 x 16 mm
Greutate: 0.59 kg
Ediția:4
Editura: OUP OXFORD
Colecția OUP Oxford
Locul publicării:Oxford, United Kingdom

Recenzii

Finally a text book that provides a refreshing and global insight into knowledge management and is a rich learning resource to both academic tutors and students.
Hislop et al.'s book provides students with a perfect introduction to knowledge management that develops critical and scholarly understanding of the key concepts and issues concerning how KM is developed and managed in organizations. Packed with learning materials such as case studies, self-reflection and discussion topics, together with access to online resources that provide further materials, this book is core reading for all students and academics engaged in KM study.
The main strength of Hislop et al.'s book is that it helps the reader to think beyond differences in perspective and to explore the assumptions that may underlie these differences. I think, in addition, the book scores well in terms of clarity of reading and spread of examples.
Far better than most in its overview, detail and critical points.

Cuprins

  • 1: The Contemporary Importance of Knowledge and Knowledge Management
  • Part 1: Epistemologies of Knowledge in the Knowledge Management Literature
  • 2: The Objectivist Perspective on Knowledge
  • 3: The Practice-Based Perspective on Knowledge
  • Part 2: An Introduction to Key Concepts
  • 4: What is Knowledge Management?
  • 5: Knowledge Intensive Firms and Knowledge Workers
  • 6: Learning and Knowledge Management
  • Part 3: Innovation, Knowledge Creation and Unlearning
  • 7: Innovation and Knowledge Processes
  • 8: Unlearning, Knowledge Loss, of the Protection of Knowledge
  • Part 4: Introduction to ICTs and Knowledge Management
  • 9: Objectivist Perspectives on ICTs and Knowledge Management
  • 10: Practice-based Perspectives on ICTs and Knowledge Management
  • Part 5: Socio-Cultural Issues Related To Managing and Sharing Knowledge
  • 11: The Influence of Socio-Cultural Factors in Motivating Workers to Participate in Knowledge Management Initiatives
  • 12: Communities of Practice
  • 13: Boundary-Spanning Knowledge Processes in Heterogeneous Collaborations
  • 14: Power, Politics, Conflict, and Knowledge Processes
  • Part 6: The Management of Knowledge Work (and Workers)
  • 15: Facilitating Knowledge Management via the Use of Human Resource Management Practices
  • 16: Leadership, Organizational Culture Management, and Knowledge Management