Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century Autor Keith Dawson 6 ian 1999 Paperback Preț: 243.20 lei 304.01 lei 6-8 săpt. -20%
The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center Autor Keith Dawson 20 noi 2003 Paperback Preț: 389.01 lei 486.27 lei 6-8 săpt. -20%