The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center Autor Keith Dawson 20 noi 2003 Paperback Preț: 376.71 lei 470.88 lei 43-57 zile -20%
Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century Autor Keith Dawson 6 ian 1999 Paperback Preț: 235.43 lei 294.28 lei 43-57 zile -20%