The Call Center Handbook Autor Keith Dawson 30 mar 2007 Paperback Preț: 242.67 lei 509.75 lei 5-7 săpt. -52%
Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century Autor Keith Dawson 6 ian 1999 Paperback Preț: 229.80 lei 287.26 lei 6-8 săpt. -20%