Strategic Planning and Management for Library Managers
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Cărți de Joseph R. Matthews
Research-Based Planning for Public Libraries: Increasing Relevance in the Digital Age
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The Bottom Line: Determining and Communicating the Value of the Special Library
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Listening to the Customer
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Reflecting on the Future of Academic and Public Libraries
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Adding Value to Libraries, Archives, and Museums: Harnessing the Force That Drives Your Organization's Future
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Measuring for Results: The Dimensions of Public Library Effectiveness
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Scorecards for Results: A Guide for Developing a Library Balanced Scorecard
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Library Assessment in Higher Education
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Getting Started with Evaluation
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Managing with Data: Using Acrlmetrics and Plametrics
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Library Information Systems
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The Evaluation and Measurement of Library Services
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