Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits Autor John Goodman 17 dec 2024 Paperback Preț: 111.22 lei 22-36 zile
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service Autor John Goodman 7 feb 2023 Paperback Preț: 131.28 lei 43-57 zile