Course Overview This online course is intent on providing guidance to 9-1-1 operators, call takers and dispatchers on what to expect when being deployed to a disaster site. Course Objectives: Prepare 9-1-1 operators, call takers and dispatchers on what to expect when they are deployed to an impacted area. Note: If the participant is intent on being deployed as a result of successfully completing this course, they will need to send a copy of their IS-144 TERT Basic Course completion certificate to their State TERT Coordinator. This will place the participant in the National TERT Database, a necessary step in being eligible for deployment to an impacted area. Primary Audience Nation's 9-1-1 operators, call takers and dispatchers Prerequisites IS-100 and IS-700 It will be helpful for participants to be familiar with the Homeland Security Exercise and Evaluation Program (HSEEP).