The book introduces concepts, principles, methods and procedures that will be valuable to students and scholars in thinking about existing organization systems, proposing new systems and working with management professionals in implementing new information systems. This book of Information Systems and Management Science (proceedings of ISMS 2020) is intended to be used as a reference by students and researchers who collect scientific and technical contributions with respect to models, tools, technologies and applications in the field of information systems and management science. This textbook shows how to exploit information systems in a technology-rich management field.