"As someone who has been actively engaged in sales in diverse forms my entire life, I can pick out valuable lessons in this book. "Infl uence: The Secret of Selling" is a practical guide into building customer engagement and rapport, both critical tools for ensuring a successful sale and life in selling." -Dr. Chris Kirubi, Director, Centum Investment, Billionaire businessman, entrepreneur & industrialist. "A must read for anyone who cares about driving business and positively impacting on customers' lives" -Amb. John Mwangemi, Kenya's High Commissioner to the Republic of Rwanda. "Certainly, this is a walk-the-talk groundbreaking manual for the 21st Century for all to read." -Dr. Julius Gathogo (Ph.D), Senior Lecturer Kenyatta University and Distinguished Prof. St. Alcuin, Minnesota, U.S.A.