Inbetweeners: How to Translate Tech into Customer Value in the AI Era
Autor Ken Dooley, Elisa Rönkäen Limba Engleză Hardback – 15 sep 2026
- Addresses the critical gap between technical teams and business stakeholders in technology organizations through the concept of "Inbetweeners."
- Examines the organizational challenges created by technological complexity and proposes practical frameworks for bridging the tech-sales divide.
- Explores the impact of Agentic AI on product development, organizational structures, and future career paths in technology sectors.
- Presents a Translation Framework for effective communication and value delivery across organizational silos.
- Provides actionable strategies for hiring, retaining, and incentivizing professionals who can navigate between technical and commercial domains.
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Specificații
ISBN-13: 9781041408918
ISBN-10: 1041408919
Pagini: 140
Ilustrații: 56
Dimensiuni: 156 x 234 mm
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
ISBN-10: 1041408919
Pagini: 140
Ilustrații: 56
Dimensiuni: 156 x 234 mm
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom
Public țintă
Academic, General, Postgraduate, Professional Reference, and Undergraduate AdvancedCuprins
Table of Contents
Foreword
Introduction: Why Now?
Ken's Motivation
Elisa's Motivation
Acknowledgements
References
Foreword
Introduction: Why Now?
- The Required Foundational Mindset
- The Inherent Imbalance of Technological Excellence
- The Tech-Sales Divide
- A Look into the Future with Agentic AI
- Role of the Inbetweener in Filling the Orchestration Gap
- The Organizational Safety Net: Getting the Foundations Right
Ken's Motivation
Elisa's Motivation
Acknowledgements
References
Notă biografică
Ken Dooley serves as Professor of Smart Buildings and Services at Aalto University. His career has been defined by technology translation in roles such as Chief Data Officer, Chief Product Officer and Innovation Director.
Elisa Rönkä serves as the EMEA Managing Director of Digital for Johnson Controls, driving enterprise growth in smart building technology and serving as a recognized thought leader in digital transformation.
Elisa Rönkä serves as the EMEA Managing Director of Digital for Johnson Controls, driving enterprise growth in smart building technology and serving as a recognized thought leader in digital transformation.
Descriere
This book introduces the role of "Inbetweeners" in bridging the gap between technical teams and business stakeholders. It examines organizational challenges, explores Agentic AI's impact, and provides frameworks for effective cross-functional collaboration.