Stevie is Head Receptionist and general dogsbody in a quirky Cornish hotel that has sloping floors and dodgy plumbing. The staff are a friendly bunch, if a little wacky. There's a mediocre cook, who calls himself a Chef, and comes with tattoos across his knuckles that say 'game over'. The young Kitchen Porter who breaks out in spots at inconvenient times, but makes incredible, weapons grade coffee. And Doris, the Head Chambermaid, a solid woman, all bust and bat wing arms who packs the punch of a small nuclear warhead. Harry, the owner, lapses into a confusing Brooklyn accent and has a spreading waistline thanks to his fondness for the local ale called 'Betty Stogs'. But Stevie sorts them all out and still has time to find her perfect toy-boy.