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Hospitality Experience de Frans Melissen

Hospitality Experience: Routledge-Noordhoff International Editions

Autor Frans Melissen, Jean-Pièrre van der Rest, Stan Josephi, Rob Blomme
en Limba Engleză Paperback – 26 mar 2015
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.
Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.
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Specificații

ISBN-13: 9789001813857
ISBN-10: 9001813852
Pagini: 286
Dimensiuni: 170 x 240 x 19 mm
Greutate: 0.5 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Seria Routledge-Noordhoff International Editions

Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate and Undergraduate

Cuprins

1. The Concept of Hospitality  2. Adding Value to the Hospitality Experience  3. The Hospitality Industry  4. Hospitality Beyond the Industry's Borders  5. The Future of Hospitality  6. Designing Hospitality Experiences  7. Delivering Hospitality  8. Quality Management in Hospitality 9. Competencies and Leadership

Descriere

Hospitality Experience offers students an introduction to key aspects of hospitality management. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.