Commitment in the workplace has been an enduring concern of managers at all levels. On the basis of extensive research and practical work with corporations, Stephen L. Fink establishes a sound basis (Commitment Diagnostic Instrument) for diagnosing essential characteristics of employee commitment and, importantly, offers practical guidance for remedying situations in which commitment levels constitute problems.

Fink examines the differing experiences of corporations with dissimilar personnel approaches. His analysis involves consideration of common, but highly relevant, factors including age, length of service, and educational level. Types of commitments are differentiated, for example, commitment to co-workers is distinguished from commitment to one's specific performance. Managers are guided on the approaches conducive to establish, monitor, and strengthen commitment as a means to a qualitatively better and more productive workplace.