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Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs de Jennifer B. Abrams

Hard Conversations Unpacked: The Whos, the Whens, and the What-Ifs

Autor Jennifer B. Abrams
en Limba Engleză Electronic book text – 5 ian 2016
Learn to speak up for what really matters

InHaving Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores
  • What humane, growth-producing, and “other-centered” conversations sound like
  • How to recognize and account for  culture, gender, and generational filters
  • How to spot and work with organizational dynamics that could influence discussions
  • How to conduct hard conversations with supervisors
 
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Specificații

ISBN-13: 9781506336121
ISBN-10: 1506336124
Pagini: 112
Dimensiuni: 216 x 279 mm
Ediția:1
Editura: SAGE Publications
Colecția Corwin
Locul publicării:Thousand Oaks, United States

Recenzii

Abrams, who cites a broad and current body of literature, provides a valuable rationale for why certain ways of talking are more effective than others.


In order to grow as learners, educators and leaders, we need to be provided with feedback that will enhance our growth. That feedback doesn't come easily. We shy away from providing honest feedback because we're afraid it will be "taken the wrong way." That is why I loveHaving Hard Conversations 2.0. Jennifer Abrams brings us through the process beautifully with a great deal of honesty, and we can learn a great deal from her insight. This is an important read for anyone in education.
Having Hard Conversations 2.0Extending the Learning is definitely a book for our times. Jennifer Abrams has given us the why, what and how to have a productive and professional dialogue. Jennifer shares with us how to truly talk and interact with one another, to face and address issues professionally so that we can begin to create a culture for growth and improvement. Having hard conversations may not be comfortable for us, but they are even more necessary in our complex and changing world. This book is a must read for all of us!

Hard Conversations 2.0: Extending the Learningdelves deeper into the science and practice of effectively communicating introduced in the first book. Practitioners who have used her conversation templates previously will embrace the enhancements Jennifer offers throughout with specific examples, scenarios and tools. This takes the next step to encourage and support us in having those hard conversations with a humane growth-producing mindset.
Having Hard Conversations ‘2.0’provides us with accessible research, reflective questions, effective frameworks and explicit language that empowers us to‘speak up for what matters’in our organizations.  Whether adressing issues of performance or system change, this book helps us in our drive toward competence by clearly identifying what an appropriately planned hard conversation looks like, sounds like and feels like.  Opportunities for guided self-reflection and a framework for scripting makes it possible for all members of an organization – positional leader or not – be ‘other-focused’ and engage in necessary hard conversations that are respectful, humane and growth producing and moves us all towards desired change.

Cuprins

Foreword by Douglas Fisher and Nancy Frey
Preface
Acknowledgments
About the Author
Chapter 1. Is This Really a Hard Conversation or Something Else?
Chapter 2. Clarity, Clarity, Clarity
Chapter 3. Being Other-Focused: Planning the Hard Conversation
Chapter 4. Organizational Politics, Working With Supervisors or Groups, and Hard Conversations
Chapter 5. Scripting a Humane, Growth-Producing Conversation
Chapter 6. What If They Say . . . ? Possible Responses
Chapter 7. How to Be a Better Recipient of Feedback
Conclusion
Resource: Inspirational Quotes for Having Hard Conversations
References and Suggested Readings
Index

Descriere

Prepare for hard conversations by knowing what to plan for before, during, and after the talk. Explore potential influences and discover how to frame growth-producing, other-centered outcomes.