Safe drinking water is essential to human life. Ensuring Safe Drinking Water: Learning From Frontline Experience with Contamination provides those who carry responsibility for ensuring safe drinking water an opportunity to learn from the experiences of others. This book presents 21 case studies-10 waterborne disease outbreaks, 7 cases of severe chemical contamination, and 4 close calls-written largely from the perspective of frontline personnel who experienced the events as they unfolded. For each case, distinguished authors Steve E. Hrudey and Elizabeth J. Hrudey have provided background, operational details, illustrations, questions to ponder, lessons learned, and more, to allow professionals to imagine themselves in these circumstances and see how these experiences can help them in ensuring the safety of their own systems. Ensuring Safe Drinking Water is essential reading for operators, supervisors, foremen, managers, administrative officers, commissioners, councilors, local officials, utility board members, regulators, and public health agency personnel. Accessible and urgent, the book is intended to spark discussion and exchange. Its true-life stories of how things can go wrong lay out what's at stake in the crucial work that water professionals perform every day.