Effective Negotiation: From Research to Results
Autor Ray Fells, Noa Sheeren Limba Engleză Paperback – 28 oct 2019
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Specificații
ISBN-13: 9781108701297
ISBN-10: 1108701299
Pagini: 430
Ilustrații: 52 b/w illus. 6 colour illus. 47 tables
Dimensiuni: 175 x 247 x 23 mm
Greutate: 0.77 kg
Ediția:4
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Melbourne, Australia
ISBN-10: 1108701299
Pagini: 430
Ilustrații: 52 b/w illus. 6 colour illus. 47 tables
Dimensiuni: 175 x 247 x 23 mm
Greutate: 0.77 kg
Ediția:4
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Melbourne, Australia
Cuprins
1. Why isn't negotiation straightforward?; 2. Negotiators are people, not robots; 3. Establishing what can be achieved by negotiating; 4. Strategically managing the negotiation process; 5. Differentiation: managing the exchange of information; 6. Exploration: finding a better outcome; 7. Exchange: getting the other party to agree; 8. Strategically managing deadlocks; 9. Overcoming deadlocks through mediation; 10. Negotiation in practice: negotiators building bridges on behalf of others; 11. Negotiation in practice: managing negotiations in the workplace; 12. Negotiation in practice: managing business negotiations; 13. Cross-cultural negotiations: much the same but different; 14. Conclusion: becoming an effective negotiator.
Notă biografică
Descriere
A practical and thematic approach to negotiation and mediation for students and professionals.