The purpose of this book is to show some common sense approaches to the IT operation of a SMB. It's a good reference guide for anyone who needs to manage IT operations for an SMB, though more emphasis and examples are given to the business of manufacturing. Here is what one of our early readers had to say. "Dave's book is brimming with hard won practical knowledge gleaned in a complex tooling manufacturing environment. This book lays out the practical requirements for all aspects of the practical IT system for a manufacturing facility. As a software training consultant in Dave's facility over several years, I was always impressed with the high up times and availability of his systems." David Helmer P.Eng Manufacturing Software trainer" For more information go to www.doitlean.ca