Crash Communication
Autor Peter Brandlen Limba Engleză Paperback – 26 iul 2016
Preț: 97.34 lei
Puncte Express: 146
Carte disponibilă
Livrare economică 16-30 iunie
Livrare prin curier în România Termenul estimat este afișat lângă disponibilitate.
Transport gratuit de la 400.00 lei Plată online sau ramburs, în funcție de opțiunile comenzii.
Retur gratuit în 14 zile Comandă securizată și suport în română.
Specificații
ISBN-13: 9781630478049
ISBN-10: 1630478040
Pagini: 304
Dimensiuni: 157 x 231 x 17 mm
Greutate: 0.33 kg
Editura: Morgan James Publishing
ISBN-10: 1630478040
Pagini: 304
Dimensiuni: 157 x 231 x 17 mm
Greutate: 0.33 kg
Editura: Morgan James Publishing
Cuprins
Preface
Introduction: Of Crashes and Their Causes
Chapter 1: Forgetting to Extend the Flaps (Or What Happens during Extreme Stress)
Chapter 2: Who Is Crazy Enough to Criticize a Captain? (Or When the Boss Is the Problem)
Chapter 3: Landing in Bad Weather (Or When a Target Becomes an Obsession)
Chapter 4: Airplanes Going Down and Nobody Cares (Or What Happens When You Let Your Target Out of Sight)
Chapter 5: "But I Thought You Were Flying!" (Or When Responsibilities Are Blurred)
Chapter 6: Blame Culture (Or When Mistakes Are Covered Up)
Chapter 7: Crash Communication (Or When Killer Phrases Set the Tone)
Conclusion: Utilizing Resources: Or Company Resource Management
Introduction: Of Crashes and Their Causes
Chapter 1: Forgetting to Extend the Flaps (Or What Happens during Extreme Stress)
Chapter 2: Who Is Crazy Enough to Criticize a Captain? (Or When the Boss Is the Problem)
Chapter 3: Landing in Bad Weather (Or When a Target Becomes an Obsession)
Chapter 4: Airplanes Going Down and Nobody Cares (Or What Happens When You Let Your Target Out of Sight)
Chapter 5: "But I Thought You Were Flying!" (Or When Responsibilities Are Blurred)
Chapter 6: Blame Culture (Or When Mistakes Are Covered Up)
Chapter 7: Crash Communication (Or When Killer Phrases Set the Tone)
Conclusion: Utilizing Resources: Or Company Resource Management
Notă biografică
Peter Brandl, born in Germany, is an internationally sought-after communication expert, as well as a professional pilot and flight instructor. He takes his expertise from more than 20 years with a consulting and training business for executives, teams, salespeople, and flight crews. Besides his consulting business, he built up several companies and worked as a sales manager and CEO. Peter has spoken in 14 countries on 3 continents and authored multiple books, which all became bestsellers in different countries.