Consumer Driven Electronic Transformation

The book focuses on the emerging techniques and technologies for supply chain management and collaboration as well as on the emerging relationships and the electronic transformations governing multichannel retailing. It aims at supporting retailers, consumer goods manufacturers and third parties applying the latest technological inventions to transform the value chain. It also attempts to guide practitioners to effectively proceed in employing new technologies to ignite consumer enthusiasm. Similarly, the objective of this book is to help companies target more accurately consumer and shopper wishes with focused investments, in shorter time, and with more success.

Citește tot Restrânge

Descriere

In September 2003, Athens University of Economics & Business hosted the third in a series of international research symposia held under the a- pices of the ECR Europe Academic Partnership and ECR Journal: Inter- tional Commerce Review. Held first in Cambridge in 2001 and then at WHU Koblenz in 2002, the Symposia have become important, unique - casions in the international calendar of business research. No other event brings together in a university environment distinguished academics, bu- ness practitioners and consultants to explore the development of the c- sumer goods industry through collaborative management. The papers c- lected here, first presented in Athens, represent an important contribution to the research literature of modern business. The wide-scale institutional development of collaborative practices in the European consumer goods business began in 1994 with the creation of ECR (“Efficient Consumer Response”) Europe, a joint initiative of ma- facturers and retailers working together to improve the quality and p- formance of the value chain. At the heart of ECR was a business envir- ment characterised by dramatic advances in information technology, shifts in consumer demand, and the increasing movements of goods across int- national borders. This new reality required a fundamental reconsideration of the most effective way of delivering the right products to consumers at the right price.

Cuprins

PART 1: EMERGING TECHNIQUES AND TECHNOLOGIES FOR SUPPLY CHAIN MANAGEMENT.- Improvement Opportunities in Retail Logistics.- A Dynamic Real-time Vehicle Routing System for Distribution Operations.- Bargaining and Alliances in Supply Chains .- Last-mile Supply Chain Integration: Easy Connection and Information Exchange between Suppliers and Retailers.- Extending ECR into Product Innovation.- PART 2: MULTICHANNEL RETAILING: RELATIONSHIPS, INTEGRATION AND ELECTRONIC TRANSFORMATIONS.- Multichannel Retailing and Brand Policy.- Developing Alternative Store Layouts for Internet Retailing .- In Search for Viable e-Solutions.- PART 3: BEYOND CPFR: DEFINING THE FUTURE OF SUPPLY CHAIN COLLABORATION.- On Shelf Availability: An Examination of the Extent, the Causes and the Efforts to Address Retail Out-of-Stocks.- Increasing Shelf Availability through Internet-Based Information Sharing and Collaborative Store Ordering .- Towards the Development of an Algorithm to Discover Out-Of-Shelf Situations.- Food Value Chain Analysis.- PART 4: BEYOND RFID: SUPPORTING SUPPLY-CHAIN MANAGEMENT WITH INTELLIGENT TAGGING.- Turning Signals into Profits in the RFID-Enabled Supply Chain.- Shopping in the 21st century: Embedding Technology in the Retail Arena.- Towards ‘Smarter’ Supply and Demand-Chain Collaboration Practices enabled by RFID Technology.