Nurses Teachers Administrators Human Resources Consultants Students Confident Voices gets directly to the heart of many distressing problems that nurses face and seek to change. Combining stories, facts, experience, and theories, the author presents compelling insights into root causes of medical errors, staffing shortages and workplace violence. Boynton sets the stage for understanding underlying issues and then teaches us how to build healthy work relationships and workplaces. Nurses have enormous potential to transform healthcare. This book transforms that potential into real problem-solving power