Communication in Everyday Life
Autor Sherry Devereaux Ferguson, Jenepher Lennox-Terrion, Rukhsana Ahmed, Peruvemba Jayaen Limba Engleză Paperback – 27 mai 2014
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Specificații
ISBN-13: 9780195449280
ISBN-10: 0195449282
Pagini: 432
Ilustrații: 80 photos; 25 figures; 5 tables
Dimensiuni: 201 x 251 x 15 mm
Greutate: 0.77 kg
Editura: Oxford University Press
Locul publicării:Toronto, Canada
ISBN-10: 0195449282
Pagini: 432
Ilustrații: 80 photos; 25 figures; 5 tables
Dimensiuni: 201 x 251 x 15 mm
Greutate: 0.77 kg
Editura: Oxford University Press
Locul publicării:Toronto, Canada
Notă biografică
Sherry Devereaux Ferguson is a senior professor and former chair and director of graduate studies for the Department of Communication, University of Ottawa. She is past chair of the Public Relations Division of the International Communication Association, and has acted on the editorial boards of numerous communication journals. Jenepher Lennox-Terrion is associate professor and director of undergraduate studies in the Department of Communication, University of Ottawa. Rukhsana Ahmed is associate professor in the Department of Communication, University of Ottawa. Her primary area of research is health communication with a focus on interpersonal communication across cultures and within organizations. Peruvemba Jaya is associate professor in the Department of Communication, University of Ottawa. She is currently working on a co-edited volume on immigrant women in Atlantic Canada.
Cuprins
- Brief Contents
- Detailed Contents
- From the Publisher
- From the Authors
- 1: The Communication Process: Learning from Models
- 2: Perceiving Self in Relation to Others
- 3: Perception of Others
- 4: Understanding, Navigating, and Managing Our Identities
- 5: Listening
- 6: Communicating Verbally
- 7: Communicating Non-verbally
- 8: Building and Maintaining Relationships
- 9: Managing Conflict and Practising Civility
- 10: Group Decision-Making: Leadership and Process
- Appendix: Making a Team Presentation
- Glossary
- Notes
- Index