Collaborative Approaches to Resolving Conflict
Autor Myra Warren Isenhart, Michael L. Spangleen Limba Engleză Electronic book text – 2 iul 2012
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Specificații
ISBN-13: 9781452263533
ISBN-10: 1452263531
Pagini: 256
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 1452263531
Pagini: 256
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Cuprins
Introduction
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Arbitration
Hybrids
Judicial Processes
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Arbitration
Hybrids
Judicial Processes
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights
Descriere
If
you've
ever
wondered
how
best
to
approach
a
conflict,Collaborative
Approaches
to
Resolving
Conflictwill
help
you
choose
the
right
method
for
your
problem.
Using
the
same
tool
for
different
kinds
of
conflict
often
leaves
us
feeling
stuck
and
frustrated.
Authors
Myra
Warren
Isenhart
and
Michael
L.
Spangle
explain
the
major
approaches
to
managing
disputes
at
home,
in
the
workplace
or
school,
within
communities,
or
in
the
international
arena.
The
reader
will
find
that
each
approach
is
illustrated
with
recent
examples
of
what
can
go
wrong
and
how
to
respond
most
appropriately.