Cantitate/Preț
Produs
Total produse
Vezi coșul
Collaborative Approaches to Resolving Conflict de Myra Warren Isenhart

Collaborative Approaches to Resolving Conflict

Autor Myra Warren Isenhart, Michael L. Spangle
en Limba Engleză Electronic book text – 2 iul 2012
This book explains how approaches such as negotiation, mediation, facilitation, arbitration and judicial practices can be employed to manage a range of disputes from those at home, in the workplace, school or community to the international arena.
Citește tot Restrânge

Preț: 51696 lei

Preț vechi: 56191 lei
-8%

Puncte Express: 775

Indisponibil temporar


Wish list
Gift list
Adaugă în listă
Doresc să fiu notificat când acest titlu va fi disponibil:
Trimite

Specificații

ISBN-13: 9781452263533
ISBN-10: 1452263531
Pagini: 256
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States

Cuprins

Introduction
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Arbitration
Hybrids
Judicial Processes
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights

Descriere

If you've ever wondered how best to approach a conflict,Collaborative Approaches to Resolving Conflictwill help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Notă biografică

Myra Warren Isenhart teaches, writes, and consults about topics in organizational communication. Currently a faculty member at the University of Denver, she has also served on faculties at the University of Colorado at Denver and St. Thomas Theological Seminary. Her MA & PhD are in Human Communication. She is a speaker and author on conflict management in the workplace. She has published a articles in communication journals and coauthored Collaborative Approaches to Conflict Management also published by Sage. Her clients are broad based, with concentrations in health care, software development, and government. She serves on several nonprofit boards.

For more than two decades, Michael Spangle, Ph.D. has provided training or consulting for a wide variety of organizations including J.D. Edwards, Time/Warner, I.B.M., Inflow Inc., the U.S. Department of Health and Human Services, The National Association of Realtors, and the U.S. Navy, as well as schools, churches, and hospitals. He served as Director of Graduate Studies in Applied Communication and Alternate Dispute Resolution at the University of Denver and Director of Faculty and Curriculum for the School of Professional Studies at Regis University. In addition to a Ph.D. in Speech Communication from the University of Denver, he completed an M.S. in Education from Kearney State College and an M.Div. from Luther Theological Seminary. He teaches university courses in negotiation, mediation, facilitation, team communication, and leadership. He is co-author of two other books, including Collaborative Approaches to Resolving Conflict, also published by Sage.