Collaborative Approaches to Resolving Conflict
Autor Myra Warren Isenhart, Michael L. Spangleen Limba Engleză Hardback – 20 mar 2000
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Specificații
ISBN-13: 9780761919292
ISBN-10: 0761919295
Pagini: 260
Dimensiuni: 183 x 260 x 19 mm
Greutate: 0.69 kg
Ediția:1
Editura: Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 0761919295
Pagini: 260
Dimensiuni: 183 x 260 x 19 mm
Greutate: 0.69 kg
Ediția:1
Editura: Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Cuprins
Introduction
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Arbitration
Hybrids
Judicial Processes
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights
Theoretical Perspectives
Conflict in Action
Negotiation
Mediation
Facilitation
Hybrids
Arbitration
Hybrids
Judicial Processes
Designing Systems for Conflict Management
Training and Education
Summary of Practitioner Insights
Descriere
If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.