Change Management for Information Services: Information Services Management Series
Autor Sharon Penfolden Limba Engleză Hardback – 8 feb 2000
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Specificații
ISBN-13: 9783598243608
ISBN-10: 359824360X
Pagini: 224
Ilustrații: 7 schw.-w. Abb.
Dimensiuni: 160 x 236 x 18 mm
Greutate: 0.5 kg
Ediția:Reprint 2013
Editura: De Gruyter Saur
Colecția Information Services Management Series
Seria Information Services Management Series
Locul publicării:Berlin/Boston
ISBN-10: 359824360X
Pagini: 224
Ilustrații: 7 schw.-w. Abb.
Dimensiuni: 160 x 236 x 18 mm
Greutate: 0.5 kg
Ediția:Reprint 2013
Editura: De Gruyter Saur
Colecția Information Services Management Series
Seria Information Services Management Series
Locul publicării:Berlin/Boston
Cuprins
Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- Introduction -- Chapter One. Status report: the information profession -- Chapter Two. Status report: the Information Age -- Chapter Three. Status report: knowledge management -- Chapter Four. Status report: summary -- Chapter Five. Implications for the information profession -- Chapter Six. Change management theory -- Chapter Seven. Managing change: information services framework -- Chapter Eight. Where next? -- Chapter Nine. Real-world examples -- Appendix A. SLA Competencies Extract from the full report -- Appendix ?. Recommended reading -- Appendix C. References and bibliography -- Index