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Can We Talk? – Seven Principles for Managing Difficult Conversations at Work de Roberta Chinsky Matuson

Can We Talk? – Seven Principles for Managing Difficult Conversations at Work

Autor Roberta Chinsky Matuson
en Limba Engleză Hardback – 2 sep 2021
Improve your relationships with your boss, peers and teammates, and ensure your voice is heard by engaging in difficult conversations with confidence, clarity, compassion, curiosity, compromise, credibility and courage.
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  Kogan Page – 2 sep 2021 22396 lei  3-5 săpt. +1377 lei  6-12 zile
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  Kogan Page – 2 sep 2021 45223 lei  6-8 săpt.

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Specificații

ISBN-13: 9781398601338
ISBN-10: 1398601330
Pagini: 232
Dimensiuni: 164 x 242 x 24 mm
Greutate: 0.5 kg
Editura: Kogan Page

Cuprins

Chapter - 00: Introduction - The Seven Principles for Managing Difficult Conversations; Chapter - 01: Confidence - Trusting Yourself and the Other Party; Chapter - 02: Clarity - Making Your Point Clearly and Listening with an Open Mind; Chapter - 03: Compassion - Be Empathetic and Understanding; Chapter - 04: Curiosity - Asking Questions Rather Than Shutting Down; Chapter - 05: Compromise - Earn Respect by Respecting Others; Chapter - 06: Credibility - Recognizing Your Word Is Only as Good as Your Actions; Chapter - 07: Courage - Navigating the Obstacles; Chapter - 08: Bringing It All Together