Business Tips was a newspaper feature column for many years and this collection of some of the articles contains many of examples of how apparently simple things can make the difference between success and failure in business. Organizational psychologist Karel de Laat has provided advice to owners, managers and team members of large businesses for four decades. In his work, he collected numerous examples of good and bad business practices and used them to motivate and guide his clients in the board room and in the heart of operations. Karel believes that everyone can attain business success. They just have to know the right strategies. Karel's case studies show in a practical way how each of us can achieve business success by developing a business philosophy and follow some very basic principles of management and customer service.