Ava and her Mother began a wintry Tahoe Christmas with skis and smiles, but would end their foray with a life-flight to the traumatic care ward of a Reno hospital. As Ava stood over her bashed and bloodied mother, her fanciful dreams of the best Christmas ever were instantly traded for the realization of the life-and-death struggle that lay ahead. She couldn't conceive the treachery and torment that would befall her family under the care of the state-of-the-art medical facility in which they found themselves. The following months would be rife with botched surgeries, thwarted transfer attempts, forged medical records, and insurance fraud just to scratch the surface. This book is an account of a brave young woman's baptism into the dark, shady world that has come to encompass America's broken medical system.