Business Process Improvement Toolbox Autor Bjorn Andersen 4 apr 2007 Paperback Preț: 401.30 lei 6-8 săpt.
Root Cause Analysis: Simplified Tools and Techniques Autor Bjorn Andersen et al. 22 mar 2006 Paperback Preț: 430.48 lei 467.91 lei 6-8 săpt. -8%