The Best Service Is No Service Autor Bill Price et al. mar 2008 Hardback Preț: 176.02 lei 3-5 săpt. | 4-10 zile
The Frictionless Organization Autor Bill Price et al. 21 iun 2022 Hardback Preț: 146.63 lei 198.70 lei 3-4 săpt. | 4-10 zile -26%
Zero Complaints: The Path to Continuous Value Creation Autor Gautam Mahajan et al. 22 ian 2025 Paperback Preț: 318.83 lei 3-5 săpt. | 4-10 zile