Are you a businessperson involved in the early stages of defining the requirements for your new system? Or are you a businessperson who has been burned by a system that did not work as expected? Or did your new system cost far too much or was it delivered late? If so you need this book. Better Business Systems explains what is going on behind the scenes at your IT supplier, and how to work effectively with your supplier to get the best result. If your goal is a new business system that works as expected, on time and on budget, then this is the book for you.