Do we really need another book on airlines? Is the world looking for a new holy grail for good Management practices condensed in few inches of paper? We don' know but, if we want to have an "insider" look on the most common mishaps in an airline's day to day life, this book will provide a different view. The author will take us on a journey through the most complicated areas of airline management and will provide the patient readers with his honest and straightforward insights.