A practical, hands–on guide to helping employees through the often painful process of organizational change––whether from technological innovation, limited resources, or new management. Based on years of experience, this field–tested book will teach the crucial skills and strategies to help managers deal with their co–workers′ reactions to change; minimize the disruptions in productivity, creativity, and worker relationships; and make the transition a positive experience. Each section includes a step–by–step treatment of tactics, case–studies of real situations, dialogues, and illustrations. Also includes a list of references.