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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect de Will Guidara

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Autor Will Guidara
en Limba Engleză Hardback – 3 noi 2022
In 2006, Will Guidara and chef Daniel Humm were placed at the helm of Eleven Madison Park. The establishment, a brasserie with an identity crisis, was in desperate need of magic. In 2017, Eleven Madison Park was named the best restaurant in the world, legendary for its memorable, over-the-top, bespoke hospitality as much as its food. How did it pull off this radical transformation? Through sparkling stories of Guidara's journey through the restaurant industry, featuring the industry's most famous players, this book shows what it took, and urges us to find the magic in what we do.
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Specificații

ISBN-13: 9780593418574
ISBN-10: 0593418573
Pagini: 288
Dimensiuni: 160 x 234 mm
Greutate: 0.49 kg
Editura: Penguin Random House Group
Colecția Portfolio
Locul publicării:United States

Descriere

In 2006, Will Guidara and chef Daniel Humm were placed at the helm of Eleven Madison Park. The establishment, a brasserie with an identity crisis, was in desperate need of magic. In 2017, Eleven Madison Park was named the best restaurant in the world, legendary for its memorable, over-the-top, bespoke hospitality as much as its food. How did it pull off this radical transformation? Through sparkling stories of Guidara's journey through the restaurant industry, featuring the industry's most famous players, this book shows what it took, and urges us to find the magic in what we do.

Notă biografică

WILL GUIDARA is the founder of Thank You, a hospitality company that develops world-class destinations and helps leaders across industries transform their approach to customer service. He is a former co-owner of Eleven Madison Park and the NoMad, and is the cofounder of the Welcome Conference, an annual hospitality symposium. He has coauthored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award. He lives in the Hudson Valley with his wife, Christina, and their daughter, Frankie.