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The Simple Truths of Service (Ignite Reads)

De (autor) ,
Notă GoodReads:
en Limba Engleză Carte Hardback – 15 Oct 2018
FrominternationalbestsellingauthorKenBlanchard
Yourcompetitiveedgeintoday'sbusinessenvironmentisallaboutthepowerofloyalty.Soifyouwanttosucceed,it'stimetothinkoutsidetheboxoftraditionalcustomerservice.
TheSimpleTruthsofServiceisaninspiringtruestoryaboutJohnny,averyspecialyoungmanwhosecreativechoiceswillsparkthewayyourcompanyapproachestheirclients.Byputtinghisownpersonalmarkoneachcustomerinteraction,Johnnymakesitclearthatthebottomlineofserviceistoleadwiththeheart.
Hisstory,alongwithmanyothers,provideatoolkitforthesuccessofyourcompany.Afterreadingthisbook,yourserviceteamwillbeburstingwithnewwaystostandoutfromthecrowdandreallymakeadifference.

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Specificații

ISBN-13: 9781492675457
ISBN-10: 1492675458
Pagini: 128
Dimensiuni: 184 x 134 x 18 mm
Greutate: 0.32 kg
Ediția: Enhanced
Editura: SOURCEBOOKS INC
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