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The Meaning and Role of Organizational Advocacy: Responsibility and Accountability in the Workplace

Autor Jane G. Seiling
en Limba Engleză Hardback – 30 sep 2001 – vârsta până la 17 ani
The term organizational advocacy offers a new way to look at the interaction between people and their organizations. What each of us thinks, says, does in the workplace, and the things we appreciate and the things that displease us-- according to organizational advocacy--really matter. Organizational advocacy puts responsibility and accountability for achievement where it should be, not with some distant manager but on us as individuals. Seiling's book is an easily understood tour of this challenging new concept and how it works from the ground up. Seldom has it been made so clear, as Seiling does here, that we and our organizations really are one.Seiling begins by introducing organizational advocacy and its foundation upon task performance and partnering relationships. Seiling agrees that readers will have questions and concerns, and that barriers to just understanding OA, let alone using it, do exist. She maintains that the activities contributing to or among high performance systems have been ignored in the past. Management simply assumed that the people they hired were automatically contributive and automatically capable of productive relationships. This serious misreading leads to misunderstood expectations of people, disconnection from the organization, and eventually to deteriorated productivity. Seiling summarizes all this in six subsets, making clear that personal responsibility, distributed accountability, and shared leadership are vital to an organization's health and performance. Using cases drawn from some of the nation's most respected companies and public organizations, Seiling makes an important contribution to the practice of human resource management, and to executive understanding of how to make organizations more productive.
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Specificații

ISBN-13: 9781567203714
ISBN-10: 156720371X
Pagini: 288
Dimensiuni: 156 x 235 x 27 mm
Greutate: 0.65 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Notă biografică

JANE GALLOWAY SEILING is founder of Business Performance Group, Lima. An associate of the Taos Institute, Cleveland, she holds an advanced degree in organizational development, has taught at the college level, authored an award winning book on membership organizations, and is in wide demand as a speaker and lecturer.

Cuprins

PrefaceAdvocacy Issues in the WorkplaceIntroductionIntroducing and Defining Organizational AdvocacyWhat is Organizational Advocacy?How to be an Organizational AdvocateQuestions, Concerns, and Barriers to Organizational AdvocacySelf AdvocacyLeader AdvocacyMember AdvocacyCustomer AdvocacyCommunity AdvocacyInclusion AdvocacyOrganizational Advocacy as a MovementMovement Toward Change