The Effective Change Manager's HandbookDe (autor) Richard Smith
en Limba Engleză Paperback – 03 Nov 2014
The Effective Change Manager's Handbook is designed to help practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Endorsed by the Change Management Institute and the official guide to the CMI Body of Knowledge, The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management.
Dimensiuni: 170 x 244 x 32 mm
Greutate: 1.07 kg
Editura: Kogan Page
Chapter - 01: A change management perspective - Richard Smith; Chapter - 02: Defining change - Robert Cole, David King and Rod Sowden; Chapter - 03: Managing benefits: Ensuring change delivers value - Stephen Jenner; Chapter - 04: Stakeholder strategy - Patrick Mayfield; Chapter - 05: Communication and engagement - Ranjit Sidhu; Chapter - 06: Change impact - Caroline Perkins; Chapter - 07: Change readiness, planning and measurement - Nicola Busby; Chapter - 08: Project management: Change initiatives, projects and programmes - Ira Blake; Chapter - 09: Education and learning support - Richard Smith; Chapter - 10: Facilitation - Dan Skelsey; Chapter - 11: Sustaining change - Helen Campbell; Chapter - 12: Personal and professional management - Ray Wicks; Chapter - 13: Organizational considerations - Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof