The Effective Change Manager's Handbook

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en Limba Engleză Paperback – 03 Nov 2014

The Effective Change Manager's Handbook is designed to help practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Endorsed by the Change Management Institute and the official guide to the CMI Body of Knowledge, The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management.

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ISBN-13: 9780749473075
ISBN-10: 074947307X
Pagini: 632
Dimensiuni: 170 x 244 x 32 mm
Greutate: 1.07 kg
Editura: Kogan Page

Notă biografică

APMG is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and by the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers. Richard Smith (Editor) is a specialist in organizational development-related people development issues and has enjoyed a number of senior roles for a range of blue chip organizations, including Dixon Group and Lloyds Bank. Currently running his own consultancy Richard Smith Associates, he works with clients as diverse as Unilever, GKN, Nestle, Mars and Harvard Business School. The Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge for the Change Management Institute, he is also a Fellow of the CIPD. Ranjit Sidhu Ranjit is a skilful trainer, facilitator, project and change management consultant with over 20 years' experience gained on a variety of projects spanning Europe, North America and Africa. Her credentials include being an accredited trainer for APMG-International's Change Management, AgilePM, and Facilitation qualifications, and the AXELOS PRINCE2(R) certification. Ranjit is also a certified SCRUM trainer, a coach and certified trainer of NLP, and an Assessor for the APM Practitioner. She is a contributing author for the Gower Handbook of People in Project Management, The Effective Change Manager (CMBoK) from the Change Management Institute, and The Effective Change Manager's Handbook, published by Kogan Page. Her book Titanic Lessons in Project Leadership uses that tragic case study to highlight guidelines for effective communication and team building, and is the accompanying text for ChangeQuest's Project Leadership course. Ranjit is not only an expert practitioner and trainer, but is able to pass on the benefits of this experience and knows how to motivate others. Success for her is measured by the number of 'aha' moments experienced by those she addresses, both in person and in print.


Chapter - 01: A change management perspective - Richard Smith; Chapter - 02: Defining change - Robert Cole, David King and Rod Sowden; Chapter - 03: Managing benefits: Ensuring change delivers value - Stephen Jenner; Chapter - 04: Stakeholder strategy - Patrick Mayfield; Chapter - 05: Communication and engagement - Ranjit Sidhu; Chapter - 06: Change impact - Caroline Perkins; Chapter - 07: Change readiness, planning and measurement - Nicola Busby; Chapter - 08: Project management: Change initiatives, projects and programmes - Ira Blake; Chapter - 09: Education and learning support - Richard Smith; Chapter - 10: Facilitation - Dan Skelsey; Chapter - 11: Sustaining change - Helen Campbell; Chapter - 12: Personal and professional management - Ray Wicks; Chapter - 13: Organizational considerations - Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof