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How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

Autor Roger Connors, Tom Smith Lloyd James
en Limba Engleză CD-Audio – aug 2009
Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver. Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.This book can help people at every level-from senior executives to front-line workers-enjoy greater productivity, profitability, and job satisfaction.
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Specificații

ISBN-13: 9781400162659
ISBN-10: 1400162653
Dimensiuni: 136 x 194 x 14 mm
Greutate: 0.16 kg
Ediția:Completă
Editura: TANTOR MEDIA INC

Recenzii

"James approaches this book on holding people accountable with an easy, conversational tone." ---AudioFile

Notă biografică

Roger Connors is a principal and cofounder, with Tom Smith, of Partners in Leadership, Inc., the worldwide leader in accountability training. The firm's clients include more than 700 companies in almost every major industry around the world. Connors is coauthor, with Smith, of the bestsellers The Oz Principle and Journey to the Emerald City, as well as many articles for business publications. He lives in Allpine, Utah. Tom Smith is a principal and cofounder, with Roger Connors, of Partners in Leadership, Inc., the worldwide leader in accountability training. The firm's clients include more than 700 companies in almost every major industry around the world. Smith is coauthor, with Connors, of the bestsellers The Oz Principle and Journey to the Emerald City, as well as many articles for business publications. He lives in Allpine, Utah. Lloyd James has been narrating since 1996, has recorded over six hundred books in almost every genre, has earned six AudioFile Earphones Awards, and is a two-time nominee for the prestigious Audie Award. His bestselling and most critically acclaimed performances include Elvis in the Morning by William F. Buckley, Jr., Ben Hur by Lew Wallace, Searching for Bobby Fischer by Fred Waitskin, and Mystic Warrior by Tracy and Laura Hickman. Lloyd's background as a performer includes extensive work in classical theater and folk music. He lives in Maryland with his wife and children.

Descriere

The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.