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Focusing on Customers Participant Workbook: Creating Remarkable Leaders

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en Limba Engleză Carte Paperback – 27 Oct 2010
Helps you unleash your leadership potential - one skill at a time. This title also helps you: understand how to impact both internal and external customer service; know how to instill a customer service mindset; understand how to recover from a customer service problem; and, learn strategies for building stronger partnerships.
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Specificații

ISBN-13: 9780470501870
ISBN-10: 0470501871
Pagini: 16
Dimensiuni: 148 x 279 x 2 mm
Greutate: 0.14 kg
Editura: Wiley
Locul publicării: Hoboken, United States

Public țintă

Primary Audience: Training and human resource professionals who create and run leadership development programs; consultants and internal managers