Cases in Hospitality Management: A Critical Incident Approach

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en Limba Engleză Paperback – 18 Nov 2005
Your guide to becoming an effective hospitality manager The hospitality industry is a "people" business. Whether dealing with guests or customers, managers or coworkers, those who work in this industry interact with other people perhaps more than in any other.
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ISBN-13: 9780471686934
ISBN-10: 047168693X
Pagini: 172
Dimensiuni: 168 x 226 x 10 mm
Greutate: 0.25 kg
Ediția: 2nd Edition
Editura: Wiley
Locul publicării: Hoboken, United States

Public țintă

Students on hospitality courses.